Purchase Policies, Terms & Conditions Ark Antiques is a 501(c)(3) nonprofit, volunteer-supported organization dedicated to the benefit of animal welfare charities and raising awareness for humane causes. Ark Antiques’s mission is to support these goals by selling quality donated and consigned merchandise which enables us to award grants to animal charities.
All sales are final
Most items are consigned and under contract with their owners. We do not contact consignors with offers or negotiate on price.
Ark Antiques does not accept returns. If you feel you received a defective item, please contact us at 858-459-7755 or via email at firstname.lastname@example.org within five (5) business days of receipt with details of the product and an explanation of the defect.
If you are entitled to a refund, we will refund the purchase price using the original method of payment.
Intent to Purchase Notification
Prior to completion of your online purchase, it will be necessary for Ark Antiques to obtain your Shipping, Handling and Insurance preferences. The item(s) in your cart will be placed On Hold for 48 hours and you will receive an Intent to Purchase notification via email.
Shipping, Handling and Insurance
Once your order is placed On Hold, a member of our sales staff will contact you by phone or email per your request—usually within 24 hours—to discuss your Shipping, Handling and Insurance preferences or special requests.
Shipping and Handling services are provided by reputable, bonded third-party provider(s) with whom Ark Antiques has worked for many years.
An estimated Delivery Date will be provided once your order is finalized. Delivery Dates are estimates and commence from the date of shipping, rather than the date of order. Actual Date of Delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Once the buyer approves applicable Shipping, Handling and Insurance costs as provided by Ark Antiques, those amounts will be added to your order for final check out.